New Years Resolutions

Posted by Ilka Flood | Posted in Appreciation, SendOutCards | Posted on 14-01-2010

Every year on New Year’s, or sometimes even before, we sit down and write down our New Year’s Resolutions. What we’re trying to accomplish during the coming year is different for each one of us. Some of us want to lose weight. Some of us want to improve our overall health. Some of us want to be better parents…and so on.

I am usually very careful about what’s going on my “Resolutions List.” I consider New Year’s Resolutions like promises to myself and I don’t want to make any promises that I may not be able to keep.

Last year I made a New Year’s Resolution that I kept the whole year through. And I’m still keeping it. Namely to stay in better contact with my customers, family and friends. I stay in touch with them through greeting cards. I’ve always been good about sending thank-you notes to my customers letting them know that I appreciated their business. But now I’m also sending birthday cards, let them know when new products are introduced, or I send cards ‘just because.’ This keeps me on top of their mind and has made a great difference in the orders I get. I have noticed an increase of re-orders during the past year where before I had more one-time orders.

How do you keep in touch with your customers? Do you remember their birthdays? Do you send ‘thank-you’ notes for their orders and for the referrals they send you? Do you think it would make a difference to your business if you would?

Let me know your thoughts below in the comments box.

Adopt an Attitude of Gratitude

Posted by Ilka Flood | Posted in Appreciation, SendOutCards | Posted on 27-09-2009

Another great Simple Truth movie landed it my inbox this morning. I will share it with you below.

“Gratitude is the king of all virtues. Without it…there is no happiness in your life
.” I totally agree. Being grateful for even the littlelest things in our lives gives us a feeling of peace. Being thankful for every blessing no matter how small and insignificant it might be opens our hearts for more. A simple “thank you” and acknowledging someone’s kindness can make their day.

Here’s what Melody Beattie said:

“Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”

Truly understanding the power of gratitude can change your life forever!

Watch the 3 minute movie: “Learning to Dance in the Rain”

Learning to Dance In The Rain Movie

P.S. By the way, Send Out Cards was founded on the principle of gratitude. Show someone your gratitude today. Send a FREE greeting card!

Finally…the day of the first post on this blog

Posted by Ilka Flood | Posted in Appreciation | Posted on 19-04-2009

I have often wondered what this first post would be about. “A Little Touch of Kindness – Building (Business) Relationships One Card at a Time.”

I grew up in Germany, and writing “Thank You” notes wasn’t really something we did, at least not in our family. We did acknowledge our gratitude by verbally saying “thank you” whenever we received a gift, but actually sitting down and writing a card, no, that was not something I was familiar with.

I was first introduced to this practice when I met my husband and came to the United States. After my wedding shower (a custom we do not have in Germany) I sat down and wrote my first “Thank You” notes. I thought it was a real nice thing to do, sending someone a heartfelt card and expressing my appreciation about receiving their gift.

Over the years, of course, I continued to send “Thank You” notes whenever I received gifts from someone, but it really made an impact after I started my own business. I would send a little note expressing my sincere appreciation every time someone would place an order. No matter if big or small. I was thankful for everything and I truly appreciated that the person chose ME to buy from. I felt special, so I wanted to return the favor and let them know that they were special to me too.

After a while I thought it would be nice to start sending Holiday Cards to my customers too.  So I started doing that. However, I noticed as my customer base grew it was becoming more and more difficult to handwrite all those cards. I started sending ecards, and although Jacquie Lawson’s cards are absolutely beautiful, it’s not the same as holding a physical card in your hand.

That’s when I came across SendOutCards. SOC solved all of my problems. I can pick out just the perfect card, (from a card catalog of over 13,000 – that’s more than any card store has on hand),  then type a message on my computer, SOC prints it in my own handwriting and with my own signature, stuffs it in the envelope, licks the stamp and puts it in the mail for me…all with just ONE click of the button. That makes it very easy to stay in touch…not only with my customers, but with friends and family also. It even created an extra income opportunity for me. How cool is that?

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