New Years Resolutions
Posted by Ilka Flood | Posted in Appreciation, SendOutCards | Posted on 14-01-2010
Every year on New Year’s, or sometimes even before, we sit down and write down our New Year’s Resolutions. What we’re trying to accomplish during the coming year is different for each one of us. Some of us want to lose weight. Some of us want to improve our overall health. Some of us want to be better parents…and so on.
I am usually very careful about what’s going on my “Resolutions List.” I consider New Year’s Resolutions like promises to myself and I don’t want to make any promises that I may not be able to keep.
Last year I made a New Year’s Resolution that I kept the whole year through. And I’m still keeping it. Namely to stay in better contact with my customers, family and friends. I stay in touch with them through greeting cards. I’ve always been good about sending thank-you notes to my customers letting them know that I appreciated their business. But now I’m also sending birthday cards, let them know when new products are introduced, or I send cards ‘just because.’ This keeps me on top of their mind and has made a great difference in the orders I get. I have noticed an increase of re-orders during the past year where before I had more one-time orders.
How do you keep in touch with your customers? Do you remember their birthdays? Do you send ‘thank-you’ notes for their orders and for the referrals they send you? Do you think it would make a difference to your business if you would?
Let me know your thoughts below in the comments box.






